Location Preference: Atlanta Metro Area (Hybrid/Office)

About the Role:
We’re seeking a proactive, relationship-driven Customer Success Manager (CSM) to own a portfolio of higher-education customers. You’ll be the primary point of contact across the full lifecycle—onboarding through renewal—driving adoption, measurable outcomes, and commercial growth (renewals, expansions, and upsells). You’ll partner closely with Product, Support, Creative, and Sales to deliver an exceptional customer experience and be the voice of the customer inside StudentBridge.

What You’ll Do:

• Own a customer portfolio: Build relationships with key stakeholders (admissions, marketing, enrollment leaders) and become a trusted advisor on StudentBridge best practices.
• Drive outcomes & adoption: Lead onboarding plans, QBRs/EBRs, and performance reviews that tie StudentBridge usage to enrollment goals and campaign KPIs.
• Retention & growth: Forecast and execute on-time renewals; identify, scope, and close expansions/upsells that create value (additional programs, features, licenses, services).
• Data-informed guidance: Monitor health, usage, and engagement; create improvement plans and playbooks to increase activation, completion rates, dwell time, and next-best-action clicks.
• Customer advocacy: Capture VoC insights to inform roadmap, positioning, and creative collateral; contribute case studies and references.
• Issue resolution: Triage risks, coordinate solutions with Support/Engineering, and communicate clear action plans and timelines.
• Cross-functional partner: Collaborate with Sales on handoffs and expansion opportunities; with Creative/Implementation on launches and refreshes; with Product on feedback and betas.
• Process excellence: Maintain accurate notes, health scores, and forecasts in CRM (e.g., HubSpot); follow consistent cadences for check-ins, renewals, and executive alignment.

How We'll Measure Success:

• Gross & Net Revenue Retention across your book.
• On-time Renewal Rate and Expansion/Attach Rate.
• Adoption & Engagement benchmarks (e.g., video starts/completions, program page dwell time, CTR to immersive experiences).
• Customer Health trends and Churn/Risk reduction.
• Customer Advocacy (references, testimonials, case studies, NPS/CSAT).

Qualifications:

• 2–5+ years in Customer Success, Account Management, or post-sales roles in B2B SaaS.
• Proven track record driving renewals and expansions/upsells against targets.
• Confident running executive-level conversations and consultative business reviews.
• Strong analytical skills; comfortable turning usage and funnel metrics into clear recommendations.
• Excellent communication, presentation, organization, and time-management skills.
• Experience with CRM and success tooling (HubSpot huge plus).
• Bachelor’s degree preferred (or equivalent experience).
• Nice to have: Higher-education or enrollment marketing experience; familiarity with digital engagement (video viewbooks, interactive maps, virtual events).

What It’s Like to Work Here

Founded in 2015, StudentBridge is the leading provider of customized digital engagement solutions helping 500+ colleges and universities drive conversion at every stage of the funnel through video viewbooks, interactive campus maps, and immersive virtual experiences. We’re collaborative, customer-obsessed, and motivated by outcomes—our vision is for every student to find the perfect fit and every school to fill every seat.

We offer:

• Hybrid in our Atlanta, GA office (in-office/remote).
• Competitive salary + variable compensation tied to renewal/expansion performance.
• 16 days PTO in year one (increases with tenure) + paid holidays.
• Premium health, dental, and vision; 401(k) with company match; life insurance; short/long-term disability.
• Team events and perks.

Note: Responsibilities may evolve with business needs.

Ready to help institutions deliver standout digital experiences?

Email your resume to careers@studentbridge.com.

Location: Atlanta GA (Hybrid In-Office/Remote)
Department: Sales
Reports To: Head of Revenue

Position Overview:
We're looking for a driven and strategic Senior Account Executive to own full-cycle sales territory—from the first cold outreach to signed contract. You'll be selling our full suite of Software-as-a-Service (SaaS) solutions and our award-winning creative services to higher education institutions. This role is for someone who thrives on closing complex deals, working across multiple stakeholders, and making a serious impact!

What You’ll Do:

• Own a geographic territory and run a full-cycle sales process, from sourcing leads to closing deals. You MUST love sourcing and prospecting as well as the thrill of the close!
• Generate and maintain a healthy, high-quality pipeline through cold outreach, referrals, and inbound leads.
• Host initial discovery meetings utilizing GAP Selling techniques to uncover prospect’s pain and build powerful business cases.
• Deliver compelling capabilities presentations to a variety of stakeholders in the higher education space.
• Navigate complex buying processes, including procurement, multi-level decision making, and budgeting.
• Manage and forecast opportunities with precision, reporting through HubSpot CRM.
• Hit—and exceed—your quarterly and annual revenue quotas.
• Build strong relationships and champion referrals within your assigned territory.

What We’re Looking For:

• 5+ years of full-cycle, quota-carrying sales experience in higher education, preferably SaaS.
• Proven track record of meeting and exceeding quota.
• Deep understanding of complex sales cycles; you know how to sell to multiple levels of an organization and work with champions.
• Knowledge of GAP Selling or other consultative selling frameworks.
• Skilled in territory mapping, opportunity management, and accurate forecasting.
• CRM experience (HubSpot preferred).

What We Offer:

• Competitive base salary + performance-based commission.
• Career growth opportunities in a fast-growing SaaS company.
• Access to tools, training, and support to succeed.

About StudentBridge

Founded in 2015, StudentBridge is the leading provider of customized digital engagement solutions. Our virtual experience specialists have created award-winning digital solutions that have helped over 400 colleges and universities achieve their enrollment goals.

We work collaboratively with each institution to understand their specific objectives to develop unique and completely customized digital solutions to engage with students and drive conversion at every stage of the funnel.

Now more than ever, prospective and admitted students are looking online to make college decisions. StudentBridge helps schools make a good first impression by showcasing all that the school offers through Video Viewbooks, interactive campus maps, and immersive virtual events.

Based out of Atlanta, GA, the office atmosphere is fun, but professional. Casual, but goal oriented. We are motivated by success, both year-on-year and longer term as we march towards our ultimate vision for every student to find the perfect fit and every school to fill every seat.

We offer:

• A fun work environment with a motivated team at our Atlanta offices
• Competitive salary
• 15 days of PTO in the first year that increases with tenure
• Paid holidays
• Premium healthcare plan that includes health/dental/vision insurance
• 401k plan with company match
• Life insurance
• Long-term disability
• Team events and perks

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!

Location: Atlanta Metro preferred (Hybrid). Remote considered for exceptional candidates with strong experience in EdTech, SaaS, or digital media marketing.

About StudentBridge:
StudentBridge helps colleges and universities attract, engage, and enroll students through video-first, digital experiences that bring each institution’s story to life. Our mission is to connect education and engagement — empowering schools to inspire action through personalized, interactive storytelling.

We’ve partnered with over 500 colleges and universities to create measurable enrollment impact through immersive virtual tours, video viewbooks, interactive maps, and digital yield experiences that help every student find their perfect fit.

About the Role:
StudentBridge is seeking a Director of Marketing who thrives at the intersection of creativity, digital strategy, and growth.

This is a hands-on, full-stack marketing role — ideal for a generalist who loves executing campaigns, testing new channels, producing engaging content, and driving measurable results. You’ll own the marketing engine from campaign creation through reporting, with a special focus on video-first storytelling, digital media, and podcast initiatives that showcase StudentBridge’s voice in the market.

You’ll work cross-functionally with Sales, Customer Success, and Creative teams to amplify StudentBridge’s story, drive qualified leads, and accelerate growth in the higher education sector.

What You’ll Do:

• Video-First Marketing: Lead the strategy and execution of video-based campaigns, client stories, and digital ads that drive engagement and conversions.
• Podcast & Webinar Production: Continue and grow StudentBridge’s branded podcast and webinar series — managing guest outreach, promotion, and repurposing content across channels.
• Demand Generation: Build and optimize campaigns across paid media, social, email, and SEO to generate and nurture qualified leads.
• HubSpot Operations: Own automation, segmentation, lead scoring, and performance dashboards for full-funnel visibility.
• Content Marketing: Create and distribute compelling, multimedia content (case studies, blogs, newsletters, video snippets, and clips from podcast/webinars).
• Growth Experiments: Test new digital channels, messaging, and formats to drive continual improvement in reach and ROI.
• Brand Execution: Maintain a consistent, modern brand identity across web, video, and campaign touchpoints.
• Sales Alignment: Collaborate closely with Sales and Customer Success to ensure campaign messaging aligns with pipeline goals and customer insights.
• Analytics & Reporting: Track and report key metrics — MQL volume, conversion rates, CPL, and campaign ROI — translating data into actionable plans.
• Vendor & Budget Oversight: Manage agencies, contractors, and creative partners to ensure efficient execution and on-brand delivery.

How Success Will Be Measured:

• Growth in qualified leads and marketing-influenced revenue.
• Increased video engagement metrics (views, completion, replay, CTR).
• Expansion of podcast and webinar audience reach.
• Improved conversion rates and ROI across channels.
• Consistent brand visibility and thought leadership in higher ed digital marketing.

Qualifications:

• 5–7+ years of hands-on marketing experience (B2B SaaS, EdTech, or digital media preferred).
• Proven success executing growth-focused marketing campaigns that deliver measurable pipeline impact.
• Strong HubSpot experience — workflows, automations, reporting, and lead scoring.
• Experience producing or promoting video content, webinars, or podcasts.
• Working knowledge of SEO, SEM, social advertising, and analytics tools (Google Ads, GA4, LinkedIn Campaign Manager).
• Excellent writing, organization, and cross-functional communication skills.
• Creative problem-solver and self-starter who enjoys wearing multiple hats.
• Bachelor’s degree in Marketing, Communications, or related field preferred.

Nice to Have

• Experience in higher education, enrollment marketing, or digital storytelling.
• Familiarity with video editing tools (Descript, Adobe Premiere, or Canva Video).
• Comfort hosting or managing on-camera and podcast content.
• Exposure to Neuromarketing or SalesBrain concepts.

What We Offer:

• Competitive salary with performance incentives tied to marketing-driven growth.
• Hybrid flexibility from our Atlanta office.
• 16 days PTO in year one (increases with tenure) + paid holidays.
• Comprehensive health, dental, and vision coverage.
• 401(k) with company match, life insurance, and short/long-term disability.
• A creative, collaborative, and growth-minded culture where ideas move fast.

Note: Responsibilities may evolve as the business grows.

Ready to help shape how higher education connects with students through video and digital storytelling?

Email your resume to careers@studentbridge.com.

Location: Atlanta GA (Hybrid In-Office/Remote)
Department: Sales/Marketing
Reports To: Director of Marketing 

Position Overview:
We're seeking a motivated and energetic Business Development Representative (BDR) to generate qualified leads through outbound calling, email campaigns, and creative prospecting strategies. You’ll be on the front lines of our sales efforts—making 100+ cold calls a day, sourcing leads, and booking meetings for our Account Executives. If you're a great communicator with hustle and drive, we want to hear from you.

What You’ll Do:

• Make 100+ outbound calls daily to prospective clients in the higher education space.
• Write and send personalized email cadences to engage prospects.
• Source, research, and qualify leads using tools like LinkedIn, and HubSpot.
• Schedule discovery meetings for the sales team.
• Log all activities, calls, and notes accurately in HubSpot.
• Collaborate with sales and marketing to refine messaging and improve lead quality.
• Stay up-to-date on the higher education market.

What We’re Looking For:

• At least one-year of outbound sales, telemarketing, or lead generation experience (preferably B2B).
• High energy, resilience, and strong verbal communication skills.
• Experience using HubSpot or similar CRM tools.
• Comfortable with rejection and able to maintain positivity.
• Self-starter with excellent time management and organizational skills.
• Passion for higher education and digital solutions is a plus.

What We Offer:

• Competitive base salary + performance-based commission.
• Career growth opportunities in a fast-growing SaaS company.
• Access to tools, training, and support to succeed.

About StudentBridge

Founded in 2015, StudentBridge is the leading provider of customized digital engagement solutions. Our virtual experience specialists have created award-winning digital solutions that have helped over 400 colleges and universities achieve their enrollment goals.

We work collaboratively with each institution to understand their specific objectives to develop unique and completely customized digital solutions to engage with students and drive conversion at every stage of the funnel.

Now more than ever, prospective and admitted students are looking online to make college decisions. StudentBridge helps schools make a good first impression by showcasing all that the school offers through Video Viewbooks, interactive campus maps, and immersive virtual events.

Based out of Atlanta, GA, the office atmosphere is fun, but professional. Casual, but goal oriented. We are motivated by success, both year-on-year and longer term as we march towards our ultimate vision for every student to find the perfect fit and every school to fill every seat.

We offer:

• A fun work environment with a motivated team at our Atlanta offices
• Competitive salary
• 15 days of PTO in the first year that increases with tenure
• Paid holidays
• Premium healthcare plan that includes health/dental/vision insurance
• 401k plan with company match
• Life insurance
• Long-term disability
• Team events and perks

Note: The responsibilities of this position are not limited to those listed above and the employee may be asked to perform additional duties. This job description may be changed at the discretion of the employer. The employee will be notified if such changes occur.

Send your resume to careers@studentbridge.com to start the process today!