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Episode #68
Filling Seats Podcast | Aug 27, 2026

Why Your Video Isn't Working & How to Fix It

 

Episode overview:

Higher Ed marketers know their audience and what they want to communicate, but translating that into a video people actually want to watch requires a completely different skill set. In this episode, Jonathan Clues is joined by Jacob Beizer to discuss common video marketing pitfalls and how to fix them.

Jacob brings a wealth of experience, having helped Harvard Kennedy School (HKS) raise brand awareness, significantly grow its YouTube presence, and launch a TikTok channel that now boasts over 95,000 followers.

Key topics discussed:

  • From Enterprise to Higher Ed: Jacob shares the valuable lessons he learned producing videos for hundreds of enterprise clients at Brafton and how those lessons apply to higher education.
  • Building a Content Ecosystem: How a school's full content ecosystem (faculty, students, research, events) shapes the way prospective students see an institution long before admissions gets involved.
  • The Copywriting Gap: Why copy written for a website, brochure, or campaign doesn't automatically translate to an effective on-camera script.
  • Rethinking the "Generic" Interview: Why the most common higher ed video prompt ("What do you love about [school]?") yields generic answers, and how producers should rework it for better responses.
  • Defining "Authentic": Exploring what authenticity actually means in video content, supported by 2025 RNL data showing that 39% of students prefer real students talking about their experience over polished dorm tours (28%).
  • "Show, Don't Tell": Practical examples of how to effectively demonstrate your message rather than just stating it.
  • Managing Stakeholders: How to push back when a video is being asked to hit too many messages for too many audiences, causing the core story to get lost.
  • The Perfect Creative Brief: What a producer actually needs from a marketer to execute a successful video.
  • When to Say No: Video is a tool, not the entire strategy. Jacob discusses how to identify when a message simply shouldn't be a video.

The "Stealth Visitor" impact:

A core takeaway from the episode is that your message might be right, but your video format can still be wrong. RNL data highlights the "stealth visitor" problem:

  • 56% of students say social media matters most while they are just learning about a school, before they even fill out a form.
  • 65% of students say a virtual tour made them more likely to apply.

Links & resources:

 Connect with Jacob Beizer on LinkedIn

 

Jacob Beizer Headshot

Jacob Beizer

Senior Digital Content Producer & Strategist

Harvard Kennedy School